Information you choose to provide
The website does not contain an online enquiry form. If you use an email link, we receive the information you choose to include, such as your name, email address, organisation, project description and high-level energy information.
Please do not send confidential engineering files, personal information about other people, commercially sensitive data or credentials with an initial enquiry. If a scoped engagement proceeds, we will request and agree any additional information separately.
How enquiry information is used
Information you provide may be used to respond to your enquiry, assess whether Heliovulcan can help with the project, prepare a proposed scope, maintain a record of the discussion and meet legal or professional obligations.
We do not sell personal information and we do not use enquiry information for unrelated advertising.
Website hosting and technical records
This is a static website hosted through GitHub Pages. The site does not intentionally set advertising cookies or operate its own visitor analytics. Hosting and network providers may process ordinary technical records such as IP address, request time, browser information and requested URL for security and service operation under their own policies.
Email and third-party services
Website email links open your chosen email service and messages are processed by the sender’s and recipient’s email providers. Linked documents may be stored and delivered by third-party hosting providers. Those providers apply their own privacy and security terms.
Retention and security
We keep enquiry information only for as long as we reasonably need it for the discussion, a resulting engagement, record-keeping or legal requirements. We take reasonable steps to protect enquiry information, but no email or internet transmission is completely secure.
Your choices
You may ask what personal information we hold about you, request correction, or ask us to delete it unless we must retain it for legal or record-keeping purposes. Send the request to the same email address used for website enquiries.
Changes
This notice may be updated if the website adds forms, analytics, cookies or other services. We will revise the effective date above when we make significant changes.
For an initial enquiry, send only non-confidential, high-level information. Do not send detailed engineering files, personal information or commercially sensitive material until we have agreed how it will be handled.